Frequently Asked Questions
Orders & Shipping
Most orders arrive within 3–6 business days, depending on your pincode. Dispatch happens within 24–48 hours of placing your order.
Yes — orders over ₹1,999 ship free. Orders below that qualify for standard shipping at checkout.
Yes — use the Track Order page with your order number and the email used at checkout.
Payments
UPI, credit/debit cards, net banking, and Cash on Delivery (where serviceable).
COD availability depends on your pincode — check using the pincode tool on any product page.
Returns & Exchanges
We offer 7-day returns on unworn pieces in original packaging. Personalised and pierced items are final sale.
Visit the Returns page and submit your order number — our team will schedule a pickup.
Products & Materials
Our pieces are made in gold vermeil, 925 sterling silver, rhodium plating, cubic zirconia and freshwater pearl. Each product page lists the exact material.
Store pieces flat, away from moisture and perfume, and wipe gently with a soft cloth after wear. Full care instructions are on every product page.
Sizing
Measure an existing ring's inner diameter or use a printable sizing guide — see our Size Guide page for both methods.
Gifting
Yes — add gift packaging with a personal note on any product page or at checkout for ₹49.
Yes — visit our Corporate Gifting page to request bulk pricing and custom packaging.